A project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do next?

The highest point of Maslow’s hierarchy of needs is?

During the first half of the project, five team members left for other projects without being replaced, two team members went on vacation without informing you, and other team members expressed uncertainty about the work they were to complete. In this situation, it is best if you update which of the following for the second half of the project?

The replacement of an important legacy system in the organization will be challenging because there are offices in seven countries, and the business operations cannot be interrupted. Your objective is to have the system updated before new regulations go into effect in one of the participating countries. There are many opinions on how the system should be changed. Some stakeholders are expecting that the new system will encompass more capabilities than the current system. Both internal team members and consultants will be involved in making the hardware and software changes. The sponsor is hoping to keep costs down by using organizational team members to perform the testing and installation activities. You are defining the roles and responsibilities of the stakeholders on the project. The sponsor’s role on a project is best described as?

The most common causes of conflict on a project are schedules, project priorities, and?

The PMO has asked you to follow the principles of kaizen on your next change-driven project. What will this mean in reality?

A large project is underway when one of the team members reviews the project status report. He sees the project is currently running late. As he looks at the report further, he notices the delay will cause one of his activities to be scheduled during a time he will be out of the country and will be unable to work on the activity. This is of great concern to the team member because he is committed to the success of the project and does not want to be the cause of the project being further delayed. What is the best thing for him to do?

Project performance appraisals are different from team performance assessments in that project performance appraisals focus on?

A project is in the middle of the executing effort when a stakeholder suggests a change that would result in the third major overhaul of the project. At the same time, the project manager discovers that a large work package was not completed because a team member’s manager moved her to another project that had a higher priority. Of the following, who is the best person for the project manager to address these issues with?

For your upcoming change-driven project, you are assigned a newly formed development team. The team members haven’t worked together before, and they don’t know each other very well. As their servant leader, what can you do to help them come together as a cohesive unit?

A team member is not performing well on the project because they are inexperienced in system development work. There is no one else available who is better qualified to do the work. What is the best solution for the project manager?

A project is being completed by a virtual team with team members from six countries. From their various locations, the team members are arguing about which office will take the lead on the project, disagreeing over meeting schedules, and questioning the abilities of individuals whom they have not worked with before. In which stage of the Tuckman ladder is this team functioning?

Senior management has been extremely impressed by a new team member on the software development project. The team member has enthusiastically and efficiently completed his assigned activities. He has also demonstrated courtesy, respect, and consideration to everyone around him. For these reasons, management is planning to promote the team member to a business analyst position that is currently open on the project. The halo effect refers to the tendency to?

You have just been assigned as project manager for a large telecommunications project. This one-year project is about halfway done. The project team consists of 5 sellers and 20 of your company’s employees. You want to understand who is responsible for doing what on the project. Where would you find this information?

A team member has missed the last two team meetings. Several of his assigned deliverables were completed late, and not all were of acceptable quality. He requests a meeting with the project manager, where he explains that he has been dealing with a number of personal issues, which he realizes have affected his work. Although this has been concerning for the project manager, as he has had to smooth the irritation of other team members and even taken on some of the team member’s responsibilities, the project manager shows concern to the team member. He works with the team member to reschedule his work to allow him long weekends to deal with his personal situation and still get his activities completed on time. This is an example of?

All the following are forms of power derived from the project manager’s position except?

What does a resource histogram show that a responsibility assignment matrix does not?

The installation project has a CPI of 1.03 and an SPI of 1.0. There are 14 team members, and each team member had input into the final project management plan. The customer has accepted the three deliverables completed so far without complaint, and the responsibility assignment matrix has not changed since the project began. The project is being completed in a matrix environment, and there are no contracts needed for the project. Although the sponsor is happy with the status of the project, one of the team members is always complaining about how much time his project work is taking. Which of the following is the best thing for the project manager to do?

During every project team meeting, the project manager asks each team member to describe the work they are doing, and then assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons except?

In determining the physical resource requirements of the project, the team has identified the need for a highly specialized piece of testing equipment that will be used for approximately six months. The organization only owns one of these units, and it has been committed to other projects during the time this team will need it. Purchasing another similar unit is assumed to be cost-prohibitive. Which of the following is the least effective action for the project manager to take?

During project planning in a matrix organization, the project manager determines that additional human resources are needed. From whom would she request these resources?

A project has several teams. Team C has repeatedly missed deadlines in the past. This has caused team D to have to crash the critical path several times. As the team leader for team D, you should meet with?

The project manager and the team are excited about the new project. This is the project manager’s first assignment as project manager, and the team feels they will be able to complete work that has never been tried before. There are 29 people contributing to the product description, and the team consists of nine experienced experts in their fields. Partway through planning, three highly skilled technical team members are disagreeing about the scope of two of the deliverables. One is pointing to the draft WBS and saying that two additional work packages should be added. Another is saying that a particular work package should not even be done. The third team member agrees with both of them. How should the project manager best deal with the conflict?

The project has been challenging to manage. Everyone has been on edge due to pressure to complete the project on time. Unfortunately, the tension has grown to the point where team meetings have become shouting matches, with little work accomplished during the meetings. One team member asks to be excused from future team meetings, as all the shouting upsets him. Meanwhile, the sponsor has expressed interest in attending future team meetings to hear how the project is going and to better understand the issues involved in completing the project. In addition, the customer has started discussions about adding scope to the project. In this situation, it would be best for the project manager to?

As the manager of an agile project, you normally attend the team retrospectives as an observer; however, last week you were out of the office and unable to attend. Upon returning, you review the action points listed on the meeting whiteboard, and everything seems fine. The mood in the team room appears to be normal, and everyone is busy. However, one of the team members approaches you privately with a concern about the meeting. He says that the two lead developers had a heated exchange about whether the team’s development approach was working as planned, making everyone else feel uncomfortable. The team didn’t take any actions to resolve the issue, and the disagreement wasn’t documented on the meeting whiteboard. What should you do?

You just found out that a major subcontractor for your project consistently provides deliverables late. The subcontractor approaches you and asks you to continue accepting late deliverables in exchange for a decrease in project costs. This offer is an example of?

Which set of interpersonal skills would be most important for the manager of a change-driven project who wants to be an effective servant leader?

Two stakeholders are disagreeing via a series of emails as to whether a deliverable meets the acceptance criteria. One of the stakeholders wanted different criteria, but the cost-benefit analysis done in planning did not support delivering that level of performance. The stakeholders agreed that the higher level of performance was not required and was not cost effective. A team member has just informed you that a problem with her work has occurred. The deliverable she is working on must be shipped today, or there will be a project breach. One of the stakeholders having the email disagreement comes to you to complain about the other. You say, “I cannot deal with this issue right now.” Which of the following techniques are you using?

The project is expected to take four years. The project team members will not all be coming on at the start of the project, but rather will join and leave the team as needed. Historically, projects similar to this one have been volatile, and the work intense. Therefore, conflict between team members is almost inevitable. Which of the following conflict resolution techniques will generate the most lasting solution?

The project you are managing is following the lean approach to develop software for automated loading of vehicles. Which effort should you ask the team to prioritize for this project?

Many work packages have been successfully completed on the project, and the sponsor has made some recommendations for improvements. The project is on schedule to meet an aggressive deadline when the successor activity to a critical path activity suffers a major setback. The activity has 14 days of float and is being completed by four people. There are two other team members with the skill set to assist the troubled activity, if needed. The project manager finds out that three other team members are attempting to be removed from the project because they do not feel the project can be successful. When the project manager investigates, she discovers that those team members have issues that have not been addressed. Which of the following is the best thing to do to improve the project?