PMP Mock Exam 5 E

سوال 9 از 126

9. سوال

A project manager is assigned midway through a project. The team members are in diﬀerent locations across the country and they are unable to meet in-person often. During a status review meeting, one of the stakeholders highlighted that they were unaware of the status for the project deliverables. What should the project manager do first?

Request the project team include the stakeholder's details and make sure the project status reports are shared with the stakeholder.
Schedule a meeting with the stakeholder and include the stakeholder's needs in the project management plan.
Review the stakeholder management plan and update the stakeholder register for incorporation in the project management plan.
Review the communications management plan and verify whether the stakeholder's needs are captured in the project management plan.

سوال 10 از 126

10. سوال

A project sponsor has requested a trend analysis of all risks that the project has monitored over the past 12 months. What should the agile project manager do?

Share the annual report with the sponsor.
Organize a stakeholder meeting to brainstorm on general project risks.
Extract this from the project risk register tracking tool and issues log.
Refer the sponsor to the contract document.

سوال 11 از 126

11. سوال

A protect manager is struggling to obtain participation from key stakeholders who do not usually attend project meetings what should the project manager do?

Distribute the communications management plan
Reschedule meetings lo align with the stakeholders' availability
Escalate the issue to senior management
Set clear meeting expectations by sharing agendas in advance

سوال 12 از 126

12. سوال

A project manager learns from a marketing analyst that a competitor just published a press release announcing a product launch using a specific innovation the project manager is concerned because the company is initiating a project involving the same innovation a key goal of the new project is that the product will be the first to market won the innovation

What should the project manager do next?

Document the issue in the issue log and escalate to the project sponsor
Inform the project sponsor and suggest canceling the project
Review the project goals and eat criteria m the project charter
Ask the leader of research and development to decide on next steps

سوال 13 از 126

13. سوال

A team lead has been highly engaged and involved in a project and is operating without a chain of command or authority levels what is the team lead dang1?

Modeling directive leadership
Modeling commanding leadership
Modeling adaptive leadership
Modeling servant leadership

سوال 14 از 126

14. سوال

An agile project is 25% complete when the product owner changes the new product owner does not show interest in the project s success, and one of the sprints 901 delayed as the deliverable was not approved on time What should the project manager have done to avoid this delay?

Updated the stakeholder engagement plan to reﬂect a change in the product owner
Communicated the status of the project more frequently with the product owner
Updated the communications management plan to reﬂect a change in the communication needs
Reevaluated the new product owner's needs for better engagement

سوال 15 از 126

15. سوال

A project manager is executing a project where an external vendor will provide some deliverables Alter awarding the contract to the vendor the project manager is informed that the vendor is running behind schedule on a separate project finding another vendor will exceed the budget what should the project manager update first?

Issue log
Lessons learned register
Stakeholder engagement plan
Risk register

سوال 16 از 126

16. سوال

During project execution of a new IT solution, the testing of one feature was unsuccessful. The go-live milestone is now impacted due to this delay. Extensive analyses were performed, and there is no way to resolve the defects before the go-live date.

What should the project manager do next?

Include additional mitigation actions against feature defects and update the risk management plan.
Assess the relevance of the feature and then analyze the submission of a change request to descope it.
Improve the control quality process by implementing additional testing to minimize the defects before the go- live milestone.
Determine if business value will be delivered without this feature. And try to fix the defects after the go-live milestone.

سوال 17 از 126

17. سوال

A protect manager has just finished planning for a project when the client adds a new project team member The project manager Knows that the new team member only works remotely and is not in the main office. In addition, the new team member engages with decisions quickly in a face-to-face environment, but is slow to respond otherwise.

How should the project manager reﬂect this in their planning?

Send out recurring onsite project meeting invites to ensure the team member's presence
Update the project charter to include the new team member for this project.
Monitor the new team member's input to gauge their value to the project.
Include the team member in the stakeholder register and update the communications management plan.

سوال 18 از 126

18. سوال

A project manager must manage a virtual application control software team that is culturally and geographically diverse. The project manager wants to promote open collaboration in a Real time manner.

What should the project manager do?

Provide a software for instant messaging.
Document all information on the team wiki.
Promote the use of remote site syndication.
Facilitate regular conference calls.

سوال 19 از 126

19. سوال

A regulatory branch of an environmental government agency has recently placed a ban on the manufacturing of a specified thickness of plastic packaging products. This ban will take eﬀect in 12 months. The project manager for a startup firm working in alternative packaging has been monitoring the progress of this law for a while and. as part of the risk management, has identified new products that can support a growing customer base.

What should the project manager do next?

Continue production processes and plan to discuss changes at the next annual target review meeting.
Begin a marketing campaign to sell alternative packaging after the 12-month period ends.
Inform management of the new law as an opportunity to expand market share and share the proposed products
Organize a meeting with all stakeholders and review the stakeholder engagement plan

سوال 20 از 126

20. سوال

An equipment vendor will implement a new production line for a client company. The year-long project will include 2- to 4-month long iterations; however, the client’s project manager has no agile experience.
How should the project manager ensure that the client is eﬀectively represented in the daily meetings?

Recommend agile training programs that best suit the client project manager's schedule.
Realign the project to a predictive approach to ensure optimal collaboration between the teams.
Propose a session tor essential agile Knowledge transfer for the client team to align with the daily meeting goals
Provide the client project manager with agile best practice documents and web resources.

سوال 21 از 126

21. سوال

A project manager is assigned to an important company project. While reviewing the lessons learned from a similar, previous project, the project manager finds that the biggest challenges were related to learn motivation. What should the project manager do to avoid these challenges?

Increase the project budget by 10% for team-related activities and awards.
Plan to implement team-building strategies throughout the project.
Ask the functional manager to motivate the team outside of the project.
Collocate the team to encourage more motivational team activities.

سوال 22 از 126

22. سوال

A protect manager is managing a project that will handle sensitive data for millions of users The sponsor mentioned that, lo their knowledge, the project does not seem to have any compliance requirements in their country.

What should the project manager do in this situation?

Request expert advice from the compliance leader to confirm if there are any compliance requirements for the project.
Check with The national compliance agency to determine if the project has any compliance requirements in this country
Trust in the expertise of the sponsor and believe that there are no compliance requirements for this project.
Conduct independent research regarding the data protection policy of the country for legal and regulatory compliance.

سوال 23 از 126

23. سوال

An organization’s management system is being upgraded by an agile team. Although the project was scoped thoroughly, the functional requirements were handed over to the project team and there is no subject matter expert (SME) available to work on the project continuously. The project manager is concerned that the team’s progress will be hindered by their lack of knowledge.
Which two project events will assist the project manager to ascertain if this is the case? (Choose two)

Requirements analysis
Retrospective
Sprint planning
Standup
Backlog refinement

سوال 24 از 126

24. سوال

The marketing team is moving from predictive to hybrid approaches for their projects. The marketing director is not familiar with hybrid approaches and does not support the new direction. What should the project manager do?

Advise the marketing director to receive formal training.
Ask the marketing team members to coach their director.
Train the marketing team and keep their director informed.
Mentor the marketing director on the approaches.

سوال 25 از 126

25. سوال

The project manager realizes that the product owner has a lot of potential but is lacking communication skills. How should the project manager help the product owner to develop these skills while executing the project?

Ensure there are opportunities for the product owner to present project reviews to the stakeholders.
Suggest that the product owner attend a training session about assertive communication.
Suggest that the product owner shadow colleagues who are good presenters.
Recommend a specialized article about delivering eﬀective presentations to the product owner.

سوال 26 از 126

26. سوال

A product owner Goes not regularly attend demonstration ceremonies. As a result, the demonstration ceremonies are constantly rescheduled and the work is impacted in multiple ways. The project manager believes the product owner Is not committed to the project.
What should the project manager have done to avoid this situation?

Defined a set of external audits that can expose this situation to the project sponsor
Agreed with the product owner on appropriate project governance levels
Set a definition of done (DoD) that considers the work as done if not otherwise specified
Asked another product owner to attend the demonstrations on behalf of the product owner

سوال 27 از 126

27. سوال

A project selection committee is shortlisting projects for the coming year. Which selection criteria should the project manager recommend?

Projects with the least duration
Projects that maximize the business value
Projects with maximum revenue generation
Projects with the least associated risks

سوال 28 از 126

28. سوال

A project manager is leading a software development project. Recently, team members have complained that during the last few dally standup meetings, a key stakeholder frequently interrupts, requests s, and proposes unplanned changes. This issue is frustrating the project team and slowing down me work.

What should the project manager do?

Instruct the team to work as planned and ignore the stakeholder's requests.
Escalate the situation to upper management.
Add more team members to make up for any project delays.
Address the issue with the stakeholder and explain the situation.

سوال 29 از 126

29. سوال

After 1 year into the life cycle of an ongoing residential project, an announcement was received from the municipality regarding a new regulation that will greatly impact the project’s schedule and budget. What should the project manager do next?

Perform a qualitative risk analysis and update the risk register.
Submit a change request through the integrated change control process.
Update the issue log and discuss it in the next steering committee meeting.
Estimate the associated costs and increase the project budget accordingly.

سوال 30 از 126

30. سوال

A project manager Is working on the initial phases of a highly technical project that employs the ‘first of its kind’ technology. Many of the key project stakeholders are unaware of the project objectives and their participation
levels are poor. At every meeting, there are a lot of objections and queries raised that are taking the discussions to a diﬀerent level, and a great deal of time is wasted

What should the project manager do?

Request stakeholders who understand the technology.
Recommend a change in technology to senior management.
Plan to conduct informal sessions with the stakeholders.
Include the issue in the Issue log and escalate to senior management.

سوال 31 از 126

31. سوال

A contract has Fust been awarded for an automation project that was supported by the local community. The project manager was warned by the elected officials that the project cannot proceed.

Why did this action occur?

Inadequate funds for the automation project
Inadequate engagement of the political stakeholders
Lack of competence to manage the automation project
Lack of a proper legal framework in place

سوال 32 از 126

32. سوال

The Scrum team working with the quality department has been shifting away from the Business unit due to unclear product requirements. It is now the third sprint and both teams have been at a standstill for a few days.

What should the project leader do to solve this situation?

Analyze the problem with both teams to figure out If pan of the work must be redone.
Select new team members in an eﬀort to obtain fresh ideas to solve the impasse.
Demand that the business team stop wasting time and define final requirements for the product.
Tell the business team and Scrum team to continue following the initial plan.

سوال 33 از 126

33. سوال

A project manager is leading a project in which key performance Indicators (KPls) are measured through earned value management (EVM). Match each measurement on the left with the correct category on the right.

a

سوال 34 از 126

34. سوال

A project manager arranged a team-building activity to build and maintain teamwork, trust, and commitment due to internal team conﬂicts. Two months after completing the training, another situation is causing new delays in the project.

What should the project manager do to address this concern?

Ask human resources (HR) to coordinate another activity.
Reassess the team situation and provide a proper solution.
Inform HR about the situation and ask for support.
Meet with the team to explain that conﬂicts must be addressed and solved.

سوال 35 از 126

35. سوال

One team member Is complaining about an agreement made during the last meeting. That team member was present at the meeting ana participated in the decisions registered in the meeting minutes.

What should the project manager do next?

Arrange an additional meeting with the team to communicate the agreement made during the last meeting.
Schedule a new meeting to evaluate the agreement and negotiate a new one.
Talk with the team member and explain that once the meeting ended, the agreement must be respected.
Meet with the team member and search for the root cause of their behavior.

سوال 36 از 126

36. سوال

During a retrospective review, many project team members say they are not completing tasks during the
iterations because of interruptions and requests for help from other teams. As a team facilitator, what should the project manager do to avoid this?

Identify the problem's root causes and define the ground rules with all project team members to minimize interferences.
Recommend to the project team members that they should improve their planning and make their stories smaller.
Reunite with the project team members aﬀected and tell them not to reduce the team's capacity.
Hire a coach to help all project teams to improve their abilities to solve problems on their own.

سوال 37 از 126

37. سوال

A team Is experiencing difficulties and has decided to use a spike. Please click on the portion of the burndown chart that corresponds to the spike.

a

سوال 38 از 126

38. سوال

A globally distributed project team is running behind schedule due to the lack ol team commitment and low morale. In order to bring the schedule back on track, what should the project manager do first?

Seek the sponsor's approval to extend the project schedule.
Set up a meeting to perform a root cause analysis.
Update the issue log and communicate it to the team.
Permanently colocate the team for better performance.

سوال 39 از 126

39. سوال

A project manager assigned to an engineering construction project is receiving questions from the site engineers. Several questions are related to carrying out activities to meet timelines that compromise the work crew’s safety. When reviewing these questions, the project manager realizes that the engineers do not (eel empowered to make decisions.

How should the project manager address this?

Consult the previous project manager to discuss how they managed these questions.
Ensure all engineers are aware that questions should only be submitted in their weekly reports.
Email the company vision to the engineers and tell them they need to meet deadlines
Reinforce to all engineers the company vision of a safety-first approach to project activities.

سوال 40 از 126

40. سوال

A project manager realizes that the team members are new to the hybrid approach and do not value standup meetings. Team members often arrive late. Digress into solutioning. or skip the meetings altogether.

How should the project manager improve this situation with the project team?

Engage the project team In implementing and Improving key aspects of the standup meetings.
Ask the product owner to remove team members who do not comply with standup meeting rules.
Send a daily retrospective report to all team members instead of holding standup meetings.
Include a daily brainstorming session In the standup meetings to resolve pending Issues.

سوال 41 از 126

41. سوال

A project has recently Kicked oﬀ. The project manager observes that thete are diﬀerent expectations among the project team members. These growing misunderstandings are aﬀecting team productivity.
Which document should the project managefve?

Project charter
Stakeholder register
Team charter
Project organization charts

سوال 42 از 126

42. سوال

During a scope validation exercise toward the end of a project, a project manager realizes that some operational project requirements were not captured in the project scope of work. Although completing these Items will have

an Impact on the project’s completion date. It will Increase the likelihood of customer acceptance. What should the project manager do to address the issue?

Issue a change request to remove items from the scope of work and keep the project on schedule.
Issue a change request to include the additional scope, and track the completion of the work items.
Document the issue in the lessons learned document, and discuss this with the project sponsor.
Arrange to pass the cost to the operational area since the customer will benefit.

سوال 43 از 126

43. سوال

A project manager is working on a complex project and is unsure about planning, executing, monitoring and controlling the project. Match the phrase on the left with the correct statement on the right.

a

سوال 44 از 126

44. سوال

The customer wants to show their stakeholders a tangible outcome faster. This requires advancing a milestone. Which two things should the project manager do? (Choose two)

Inform the customer that moving the milestone has a very high impact on project cost.
Escalate the Issue to senior management so they can impose a solution on the customer.
Convince the customer to keep the requirements as is and not move the milestone.
Review the customer's priorities regarding the desired requirements for the milestones.
Discuss which requirements can be delivered faster with the project team.

سوال 45 از 126

45. سوال

A project team Is working on a relative-weighting approach to assess product features. The product features will be prioritized to highlight the benefits and bring value to the customer.

What should the project manager ask the team to do?

Perform collaborative work that is coordinated by the project manager.
Rely on the expert judgment of the product owner.
Use a market-based strategy.
Engage the project sponsor.

سوال 46 از 126

46. سوال

A company is moving to a hybrid approach and conducted capacity activities for all of the project managers. During these capacity-building activities, the focus was on agile approaches and team facilitation skills. When starting the implementation phase, the project managers faced issues motivating the newly hired agile staﬀ.

Why are the project managers having issues motivating the agile staﬀ?

The capacity building activities missed the servant leadership concept transfer.
Transitional periods normally cause this type of problem.
The agile staﬀ is not used to being led by a project manager.
Project managers are expected to become coaches in agile teams.

سوال 47 از 126

47. سوال

A new privacy law will go into eﬀect at the beginning of the next calendar year. The project manager realizes the project needs to be compliant with the new law. What should the project manager do next?

Inform the project steering committee of this constraint.
Inform the project team and create a spike for the next Iteration.
Inform the legal department that the project scope will be updated.
Inform the product owner that the project will continue as planned.

سوال 48 از 126

48. سوال

An organization is producing a product using a hybrid approach with several phases. Some of the phases are planned to be executed in predictive and some in agile. During the agile phase, the project manager notices that the team members sometimes unknowingly work on the same task.

What should the project manager do?

Communicate the task assignments to the team members in a clear manner.
Verify that the product owner has made the task assignments clear.
Confirm that the agile coach has made the task assignments clear.
Verify that the team members have made the task assignments clear.

سوال 49 از 126

49. سوال

A project manager who Is new to an organization is given data that include information related to both project team members and stakeholders. Among other items, this information includes each stakeholder’s current role, previous and current projects in which they participated, and their level of organizational inﬂuence.
In what type of analysis should the project manager use this information?

Regression analysis
Stakeholder analysis
Qualitative risk analysis
Decision tree analysis

سوال 50 از 126

50. سوال

An agile project has a documented list or requirements prioritized in high, medium, and low categories. The project team has expressed that it is difficult to know what to work on next as so many items are listed as high priority.

What should the project manager recommend?

Ensure the product owner determines the priority based on a product roadmap. release plan, and iteration plan.
Ask the team to prioritize the high-priority items based on what they feel is a logical sequence to build.
Ask the team to prioritize the high-priority Items based on the release plan and what allows tor testing most eﬀectively.
Discard the current categorization of requirements as high, medium, and low and prioritize numerically.

سوال 51 از 126

51. سوال

A team is working on a hybrid project. Due to diﬀerent interpretations of the project requirements, the
deliverables are not aligned to the expectations. What steps should the project manager have taken to prevent this?

Update the project management plan in order to get back on track.
Ensure the team receives continuous feedback from customers users.
Submit a change request to adjust the project scope.
Ensure the team understands all additional project requirements.

سوال 52 از 126

52. سوال

During a network upgrade for a company, the client informs the project manager that a government
representative notified the client about a separate project that will aﬀect the network upgrade. Any change in the upgrade will impact the project’s cost and schedule.

What should the project manager do first?

Perform an impact analysis with subject matter experts (SMEs).
Inform the government representative about the impact of the separate project.
Implement a change request to increase the budget and schedule.
Consult and update the risk register with the project stakeholders.

سوال 53 از 126

53. سوال

Organizational downsizing has resulted in the key subject matter expert (SME) resource leaving a multiyear project. What should the project manager do?

Update the stakeholder register.
Refer to the resource management plan.
Consult the project sponsor.
Modify the statement of work (SOV).

سوال 54 از 126

54. سوال

A project manager submits a version of the software that the project team created. During the review meeting, a team member informs the project manager of a recent regulation that requires a dual verification process in the software. However, the product sponsor strongly insists there should be no updates to the software.

What should the project manager do?

Include the new requirement in the next iteration of the software without informing the sponsor.
Inform the team that the sponsor decided to reject any changes and release the software as is.
Release the software as is and start a new project to deliver the new requirements.
Collect the requirements of the regulation and follow the change control process.

سوال 55 از 126

55. سوال

A project manager is appointed for the deployment of a new solution. The solution will be integrated into the environment by a third-party vendor. This vendor just announced a delay in delivering a key component, which will impact the project schedule.

What should the project manager do?

Ensure that relevant stakeholders and expectations are identified and assess the component delay.
Perform a detailed analysis of the release content for each component of the solution.
Propose a new design of the solution to replace the external component with an internal one.
Ask for expedited delivery of the component to mitigate the risk of schedule delays.

سوال 56 از 126

56. سوال

A project manager is working on the budget for a long-term project. The project manager creates a work breakdown structure (WBS) and estimates the cost for each work package based on past projects.
What else does the project manager need to do before determining the budget baseline?

Look at a previous project to ensure the budget totals match.
Require all stakeholders to review and approve the estimates.
Revise the project timeline and scope based on the WBS.
Add contingency into the budget for inﬂation and other changes.

سوال 57 از 126

57. سوال

During a meeting for product review, a key stakeholder announces that because they are receiving adequate
information about the project they will not attend any further meetings. What should the project manager do?

Log this as an issue in the issue log and address it with the project sponsor.
Ignore the stakeholder as the product is almost complete.
Explain that the needs will be updated in the stakeholder engagement plan.
Inform the stakeholder that changes can happen in this project.

سوال 58 از 126

58. سوال

During a project planning meeting, the customer is not sure how to build a brand new product and is worried about extra costs and work.

The customer is asking the project manager for guidance. What should the project manager do?

Wait to start the project execution phase until all requirements and acceptance criteria are clear.
Ask the customer to include all of the requirements in the project charter to officially start the project planning phase.
Schedule a brainstorming session and select the top ten most important requirements.
In the planning meeting, focus on releasing a minimum viable product (MVP) quickly and getting feedback from the end users.

سوال 59 از 126

59. سوال

A project manager is working to create a product that can be released to the market as soon as it passes rigorous quality standards.

Historically, the company has used a predictive methodology, but the company is exploring the implementation of agile methodologies.

The company asked the project manager to explain the value gained by using an agile process. How should the project manager respond?

Early value cannot be achieved until the product is fully released.
Early value can be gained by testing the most important features in the initial stages to fix deviations.
Early value will be gained only if beta products can be released to the market.
Early value will be gained only if the speed can be increased to release the product to the market.

سوال 60 از 126

60. سوال

A project manager identifies an issue between two team members that is aﬀecting the development of one of the deliverables during the second iteration of a project. How should the project manager address this issue to avoid any impact to the project?

Contact the functional managers to request substitutes for the conﬂicting team members.
Send a warning to both team members indicating that if the issue continues, both will be removed from the project.
Schedule a meeting with both team members to understand the issue and facilitate a solution that satisfies both parties.
Escalate both team members to their respective functional managers and let them take the appropriate actions

سوال 61 از 126

61. سوال

A project manager joins a startup and discovers that the chief technology officer (CTO) encourages the team to overlook some procedures in the interest of speed. What should the project manager do to ensure that all the procedures are followed in the future?

Develop new procedures that are easy for the team to follow.
Escalate the issue to the CEO and the board members.
Instruct the team that the procedures should always be followed.
Initiate a review of the procedures with the CTO and the team.

سوال 62 از 126

62. سوال

A project manager receives feedback from the customer’s leadership team regarding their annoyance about the frequency of email updates. What should the project manager have done first to prevent this?

Understood the customer's company culture
Updated the communications management plan
Analyzed customer interest and engagement
Scheduled weekly update meetings

سوال 63 از 126

63. سوال

At a meeting to receive approval for the project management plan, a project manager realizes that there is so much detail in the presentation that many of the stakeholders are not actively engaged in the process. The stakeholders are agreeing to the scope, goals, and timelines without giving them substantial thought.

How should the project manager proceed?

Stop the meeting and reschedule for another time with a more concise presentation.
Set up information review sessions before reconvening another approval session.
Get approval and promise to email more information to the stakeholders to clarify the technical details.
Obtain approval as fast as possible and close the meeting.

سوال 64 از 126

64. سوال

An agile team has completed an iteration and delivered the agreed features to the customer. In a surprise to the team, the features are not accepted by the customer. The project team conducts a root cause analysis.

What should the project manager do to avoid this situation in the future?

Ensure that customer requirements do not change from the start of the project.
Ensure that the definition of done (DoD) is well defined and complete for future iterations.
Ensure that the development and quality assurance team members implement the feature correctly.
Ensure that the team facilitator allocates tasks correctly to team members.

سوال 65 از 126

65. سوال

A project manager is responsible for providing a budget estimate for a long-term project that will be executed over several years. Which essential task should the project manager implement at this phase?

Include key risks in the cost baseline.
Perform an analogous estimate.
Perform a bottom-up estimate.
Include projected inﬂation rates.

سوال 66 از 126

66. سوال

A project manager is preparing a project closure report. The project sponsor is confident about the success of the project, but the client is not sure that the project outputs will achieve their business needs.
Which aspect should the project manager highlight in the closure report to address the stakeholder’s concern?

How the quality was managed
How the acceptance criteria were met
How the scope was managed
How the stakeholders were managed

سوال 67 از 126

67. سوال

After a performance review, a team member approaches the project manager and asks for feedback. The project manager mentions anecdotal information about this team member being a positive team player and generally getting their work done on time, even though they have been late with work once or twice. The team member expresses frustration at not having better information included in the annual performance review.

What should the project manager do to prevent this frustration going forward?

Request the human resource (HR) department to provide the key performance indicators (KPls) that were defined for this project.
Set team performance goals and explain how the team receives the same performance scores.
Review the key performance indicators (KPIs) for this team member and remind the team member how they are determined.
Provide the team member with velocity tracking tools and explain how the team member can see and track performance.

سوال 68 از 126

68. سوال

A project manager is managing multiple teams. One team member complains to the project manager about the favoritism shown by a team lead to another team member and cites multiple instances.

Risk Response Strategies Analyze if someone else could contribute Record the observations and move ahead Check for options to exclude the stakeholder

What should the project manager do to resolve the team member’s concerns?

Use the withdraw/avoid technique to allow the individuals to resolve the issue between themselves.
Use a problem-solving approach and set up a discussion with the team lead and team member.
Establish guidelines for team leads to ensure that all team members are appropriately treated.
Provide direction to the team lead on how to resolve the issue with the team member directly.

سوال 69 از 126

69. سوال

A team member has indicated their user story will not be finished until the end of the iteration as their functional manager has requested they assist in resolving a high-priority production issue. What should the project manager do?

Discuss with the product owner that the user story will not be completed this iteration.
Meet with the team member's functional manager to try to remove the impediment.
Tell the project team member not to work on the production issue and to inform their manager.
Escalate the issue to the project sponsor to resolve and adjust the project burndown chart.

سوال 70 از 126

70. سوال

A project manager notices that the team lacks a subject matter expert (SME) in a specific are

a. This expertise will be required for many future projects. What should the project manager do?

Seek help from the project sponsor to get an SME from another team in the organization.
Provide an opportunity to one of the existing team members to become an SME.
Hire a contractor from outside of the organization to continue with the project.
Ask team members to document the issue and address it in the next project meeting.

سوال 71 از 126

71. سوال

A software system is being built for a company. Once the system is in production, the team would like to collect usage data to evaluate the delivered value.
Which evaluation practice should the project lead use to obtain accurate usage data?

Send out a questionnaire to all users regarding the most useful features.
Embed a feedback form into the system for users to respond.
Interview a sampling of users to obtain the usage data.
Build the functionality in the software to collect the operational usage data.

سوال 72 از 126

72. سوال

A new facility project is being developed using a hybrid approach. After the third iteration, the project manager sees a decline in the team’s productivity.

What should the project manager do next?

Review the iteration duration with the team.
Discuss the issue in the next retrospective.
Encourage the team to improve their performance.
Reduce the iteration backlog.

سوال 73 از 126

73. سوال

A few developers have submitted their resignation after completing their annual review and receiving their annual bonus. The project manager cannot find replacements for all of the developers in time to meet the project’s deadline.

What should the project manager do?

Request additional budget to recruit more developers.
Lower the recruitment criteria.
Log the issue in the issue log.
Analyze the impact and inform the stakeholders.

سوال 74 از 126

74. سوال

A project manager is transferred to another country to perform a project within their organization. What should the project manager do first to ensure collaboration within the team for a successful delivery?

Determine a leadership style that is suitable for that location.
Check if resources from headquarters can also be assigned to the project.
Mentor the team members to perform project management.
Assign a local resource to manage communication with the team.

سوال 75 از 126

75. سوال

A company has made multiple staﬀ and operational changes over the last several years, significantly improving the company culture. A project manager was recently assigned to report to a new project supervisor. The project

manager notices the supervisor’s style of leadership is about getting the job done in the shortest possible time regardless of operational and worker impacts. This is causing some complaints from workers.

How should the project manager handle this situation?

Discuss the company culture with the supervisor to clarify expectations.
Review the overall organizational culture of the company again.
Request that the new supervisor be assigned to another project.
Explain to the workers that they need to listen to the supervisor.

سوال 76 از 126

76. سوال

For an ongoing project, match the key performance indicators (KPIs) on the left to the correct categories on the right.

a

سوال 77 از 126

77. سوال

An agile senior project team member suddenly resigns from the organization. Following this departure, the
remaining team members are having difficulty accessing information and are unable to complete a deliverable. What should the project manager have done to avoid this situation?

Ensured the project repository is up to date.
Updated the job descriptions for all team roles.
Provided specialist training for all team members.
Made an eﬀort to reemploy the senior project team member.

سوال 78 از 126

78. سوال

A project manager is new to hybrid project management and is worried about the project because it has a high
level of requirements uncertainty. The team has experience with hybrid projects, performs daily standups, and is committed to the project. The project manager is concerned about losing control of the project and would like to have a more central role.

How should the project manager address this issue?

Modify the daily standup meetings to include project status reporting.
Escalate the issue to the change control board (CCB) and ask for advice.
Adopt the role of supporting and empowering the project team to do the work.
Change the approach for the project to a predictive approach.

سوال 79 از 126

79. سوال

Team morale is at an all-time low after an incident involving one of the team members. Which two actions should the project manager take to resolve the situation? (Choose two)

Host a special meeting to talk about what happened.
Escalate the issue to human resources (HR).
Review the lessons learned document with the team.
Conduct a team-building workshop.
Discuss this incident in the project review meeting.

سوال 80 از 126

80. سوال

A project manager was just assigned to a project as the leader of an experienced agile team. How should the project manager inﬂuence the team to accomplish the project objectives?

Express trust in the team's ability to fulfill the necessary deliverables.
Assert judgment over the team.
Use a plan-driven approach in order to demonstrate control over the project.
Increase the amount of subject matter experts (SMEs) to get better results.

سوال 81 از 126

81. سوال

A project manager decided to incorporate the latest technological advancement with the client’s devices at no additional cost to the project.

Upon completion and submission of the project deliverables, the client rejected the devices, despite having the latest features.

What should the project manager have done?

Incorporated the change within the scope of the project
Reviewed the quality inspections
Complied with the customer specifications
Documented the technical reviews with the new change

سوال 82 از 126

82. سوال

At the end of a project, the project manager is asked to submit project documentation for an internal audit in
response to regulatory requirements. What should the project manager have done at the beginning of the project to ensure that project documentation would

fulfill these requirements?

Conducted a document review
Confirmed documentation requirements with stakeholders
Updated the project templates
Implemented a new change control policy

سوال 83 از 126

83. سوال

A project manager has just been assigned to a team that is developing a new design product. The work
breakdown structure (VW/BS) has been created and the activities have been assigned to the team members. The project manager finds that there are activities that could be completed sooner by other team members. If the
current assignments are left as is, the project could be delayed 2 weeks.

What should the project manager do in this situation?

Review the work allocation and reassign some tasks to shorten the critical path.
Maintain the task assignments as planned and compress the other tasks to keep the project on schedule.
Ask the team members to work overtime to finish the tasks on time according to the schedule.
Keep the task assignments unchanged since the project management plan has been approved.

سوال 84 از 126

84. سوال

A project manager is leading a new agile project. The requirements for the first sprint have been defined and the work is about to start.

What should the project manager do next?

Assign the tasks to the resources based on their expertise.
Ensure that the priority of each task is clear to the team.
Ask the team to self-organize and manage the work assigned.
Tell the team which task to focus on at the next daily standup.

سوال 85 از 126

85. سوال

An events company is planning their annual event for a retirement fund. The organization has run the event planning using agile approaches for the last 3 years. During the initiation phase, while assessing possible risks and improvements for the event, the project manager uses previous event feedback to assist in developing the risk
register.
Which ceremony should be used in developing this register?

Sprint plans
Retrospective results
Sprint report
Project status report

سوال 86 از 126

86. سوال

A project manager scheduled a session to identify risks on the current project. Most of the stakeholders did not attend the meeting, although they previously confirmed their attendance.

How should the project manager proceed in order to complete the risk register?

Cancel the meeting and create the risk register using the project documents.
Continue the meeting and send the updated risk register to all stakeholders.
Run the meeting and follow up with each one of the absent stakeholders to get their input.
Escalate the issue of stakeholders not attending the meeting to the project sponsor.

سوال 87 از 126

87. سوال

An agile team is making infrastructure changes to the human resources (HR) application system. Conﬂicting requirements are being submitted by various stakeholders.

What should the project manager do to help move the project forward?

Review documents provided by other teams, such as lessons learned and the risk matrix.
Attend the Scrum of Scrums to identify roadblocks and manage dependencies.
Study the technology to assist the team in decision-making if progress slows.
Encourage the stakeholders to collaborate by facilitating meetings and sharing knowledge.

سوال 88 از 126

88. سوال

A new agile project manager is trying to determine how the team is performing against the schedule for a release. Which tool will provide a deeper look into the team’s progress?

Release plan Sy
Product roadmap
Kanban board
Burndown chart

سوال 89 از 126

89. سوال

A project manager recently joined the company. At the interview, the project manager demonstrated experience with agile delivery, and the project management office (PMO) manager asked for assistance in implementing agile.

What should the project manager do to initiate the adoption of agile within the company?

Organize agile workshops with the developers and testers to gain their support in using agile approaches for their projects.
Request that all the project managers and business managers receive training in the agile framework used previously by the project manager.
Advise the PMO manager to continue with the company's current predictive approaches until all the projects in execution are closed.
Assess the organization's culture to determine if agile can be used in project delivery and determine the practices to be used.

سوال 90 از 126

90. سوال

A new team member inquires about how much they need to learn about the organizational process assets (OPAs) residing on the company intranet. Another team member states they only need to know the basics. However, the project manager believes the team member should know everything regarding the OPAs.

What should the project manager do?

Create a training schedule for the new team member to follow over the next few weeks.
Escalate the inquiry to the team member's functional manager.
Clarify the relevance of reviewing the documentation on the intranet.
Ask a senior team member to help the new team member navigate through all the documentation.

سوال 91 از 126

91. سوال

A project manager has received a new request to integrate more features to a product. The team is fully allocated, and there is no budget to acquire new resources.
What strategy should the project manager implement to deal with this situation?

Ask the team.to accelerate the iterations and avoid interruptions.
Discuss the problem with the team and decide how to do the work together.
Verify team performance and ask for improvement during daily standup meetings.
Recommend that the project sponsor increases the budget to bring new resources.

سوال 92 از 126

92. سوال

During the third iteration of a project, the main sponsor retired from the company, and a new sponsor was appointed. The new sponsor is not familiar with the agile approach for project delivery, which leads them to request more control over the project team.

What should the project manager do?

Schedule a meeting with the new sponsor in order to explain the agile approach and how teams are supposed to be self-organized.
Schedule an emergency meeting with the project team so they fulfill every request that comes from the sponsor.
Review the sponsor's request with the project team during the next daily review meeting in order to provide the requested control.
Review the sponsor's request with the project team during the next iteration review meeting in order to obtain a team decision.

سوال 93 از 126

93. سوال

In a global project, the project manager has to plan and manage communication between the team members and stakeholders in order to ensure the project will remain on track and achieve its goals.

What should the project manager do?

Consider cultural diﬀerences among stakeholders.
Conduct an integration meeting among all stakeholders.
Schedule communication training for management-level stakeholders.
Understand how political aspects can aﬀect the project.

سوال 94 از 126

94. سوال

A major project is unable to access the US$12 million funding allocated for the project. This prevents the start of the procurement process and is already leading to costly delays.

What should the project manager do?

Escalate to the project steering committee.
Invite the finance department to the next project demo.
Review the project requirements.
Use the currently available resources.

سوال 95 از 126

95. سوال

Two key team members suggest diﬀerent options to prevent time overruns and delays. There is a conﬂict between these two team members because of their divergent views.

What should the project manager do next?

Schedule a meeting between the team members to find a solution.
Refer the team members to the project charter to resolve the conﬂict.
Issue a new change request to evaluate this situation and communicate the result.
Document the facts explained by the team members in the issue log.

سوال 96 از 126

96. سوال

A new project manager is assigned to a project in the execution stage. A few key stakeholders inform the new project manager that the project has some serious issues.
What should the newly assigned project manager do first to understand the issues?

Escalate the issues to the project sponsor.
Review the issues log to ensure the issues are captured.
Check the risk management plan to ensure there is a strategy to address the issues.
Ask the key stakeholders to discuss the issues with the project team.

سوال 97 از 126

97. سوال

A company is leading a project to develop a new product using an agile approach. A supplier was contracted to provide a solution for one of the product features based on mandatory scope, stable requirements, and fixed- price contract. During a meeting with the supplier, the project manager was informed that the company’s business analyst also asked the supplier to add a solution for another feature as part of their deliverable.

What should the project manager do?

Add the feature to the supplier's requirement list so they can deliver it.
Ask the supplier to accommodate the additional scope under the current agreement.
Ensure the project team understands the agreement and contract in place with the supplier.
Monitor the work the business analyst is performing to avoid scope creep.

سوال 98 از 126

98. سوال

Early in a project, a team member failed to eﬀectively communicate the reason for their absence from three team meetings. How should the project manager handle this situation?

Reaffirm the required project obligations directly with the team member. oy
Ask the team member to explain the reason for the absences.
Assess the impact of the team member's absence on the task involved.
Send a formal letter to the team member stating that their absences are noted.

سوال 99 از 126

99. سوال

An important email from a project sponsor states that a backlog item should be immediately prioritized. What should the project manager

do with many tasks still open on the Kanban board?

Decompose the item immediately and begin work.
Discuss the impact of starting the item with the team.
Finish the small tasks in progress before decomposing the item.
Communicate the impact with the project sponsor.

سوال 100 از 126

100. سوال

In a weak matrix environment, two key team members are falling behind with their tasks, which will aﬀect the success of the project.

Further investigation by the project manager reveals that they have unresolved issues with each other. The
project manager asks them to find a way to resolve the issues, but this is unsuccessful. The project manager then holds a meeting with them to work outa permanent solution to the issues, but this is also unsuccessful.
What should the project manager do next?

Escalate the issue to a higher authority.
Suspend the two key team members immediately.
Put the issue on the agenda for the next team meeting.
Reassign one of the key team members to a diﬀerent task.

سوال 101 از 126

101. سوال

In an attempt to streamline project communications, a project manager established a shared portal for all
stakeholders to get project information. The sponsor complained about this system and says that it is ineﬀective. What should the project manager have done to prevent this situation from occurring?

Analyzed the sponsor's communication requirements.
Confirmed that the portal is providing adequate information.
Verified that the project team is following the communications management plan.
Ensured the sponsor had the necessary skills to use the portal.

سوال 102 از 126

102. سوال

While preparing an earned value analysis (EVA) for the sponsor, the project manager provided this information in the latest project report:

Approved Work Package Cost Estimates: US$9,500 Contingency reserves: $500 %
Management reserves: 10% of contingency reserves Percent complete of the project: 50%
Planned percent of the project: 40% Actual costs of the project: US$4,500
What is accurate about the project status?

The actual work is 25% more than the planned work.
The project cost is 10% lower than planned.
The actual work is 25% less than the planned work.
The project cost is 10% higher than planned.

سوال 103 از 126

103. سوال

An agile team is working on a project that will be launched in six countries. Each country has specific
requirements in addition to the base oﬀering. The estimates indicate it will take six months to develop the base oﬀering and an additional month to finalize each country’s unique requirements. The expected revenue for the product is the same for each country.

Which release strategy should the project manager recommend?

A risk-based strategy to maximize the perceived value of the product by launching it to the countries with the lowest technical complexity
An iterative-based strategy to maximize value by releasing the product to each country as it is finalized and ready for release in that country
A quality-based strategy to maximize post-market adoption by releasing the product to the countries with the lowest probability of reporting field issues
A financial-based strategy to reduce the roll-out eﬀort and costs by planning a single, bundled release to all countries at the same time

سوال 104 از 126

104. سوال

A key stakeholder is upset because the final product delivery has been postponed for the third time. The project manager meets with the stakeholder and discovers that there is a risk of revenue impact if a new feature is not released in 1 month.

What should the project manager do?

Inform the stakeholder that the new requirement will be considered in the next release planning session.
Inform the sponsor of the latest changes and ask the sponsor to prioritize the features.
Ask the product owner to determine if this requirement needs to be treated as a top priority.
Direct the development team to work on this requirement right away.

سوال 105 از 126

105. سوال

In a project using a hybrid approach, the performance of the team was consistently excellent during the predictive stages. When the iterations began, however, the team members started to show signs of low commitment,
conﬂicts, and confusion, resulting in low morale.
What should the project manager do to handle this situation?

Give team members more authority to make decisions.
Perform team-building activities and enhance collaboration.
Identify the team members who are impacting low morale.
Coach the team members on agile processes and knowledge.

سوال 106 از 126

106. سوال

A project manager is managing a project aimed at providing incremental deliveries to the market every three months. The team has been assigned, and the product backlog was created and prioritized by the product owner. After four iterations, the product owner escalates complaints to the CEO because the product does not meet the product owner’s expectations.

What should the project manager have done to prevent this situation from happening?

Implemented sprint reviews with the product owner and retrospectives with the team to minimize gaps
Performed risk management analysis during daily scrums
Reviewed the organizational process assets (OPAs) and lessons learned from similar projects
Performed backlog grooming to ensure that acceptance criteria were being met

سوال 107 از 126

107. سوال

A project manager is managing a megaproject. The project stakeholders are from diﬀerent geographical areas and have diverse cultural and social backgrounds. The project manager wants to improve team productivity to realize more eﬀective and efficient results.

Which action should the project manager take?

Empower team members to participate in decision-making and take ownership of actions.
Implement a ﬂexible work schedule policy to eliminate the time zone problems among stakeholders.
Encourage team members to network so that they know each other's cultural backgrounds.
Provide a relaxed work schedule policy and encourage team members to work from home.

سوال 108 از 126

108. سوال

A project manager is assigned to a hybrid project involving multiple sectors. The sectors collaborated in the joint venture delivery facility.

The chief executive officer (CEQ) from each participating sector is a sponsor of the project. Each sector nominated project representatives, who in turn appointed a product owner who was the most experienced in delivering such projects.

Match the stakeholders on the left with the appropriate frequency for updates.

a

سوال 109 از 126

109. سوال

An agile team is working on a product deliverable in an organization that is transforming itself to quickly respond to change. The finance

team is requesting a project budget for the new product. What should the team do to address this request?

Work with the finance team to transition to incremental budgeting.
Request the finance team to allocate a budget based on historical data.
Provide the budget to the finance team for only the planned increments.
Extrapolate the budget based on the current cost performance index (CPI).

سوال 110 از 126

110. سوال

A project manager and a stakeholder have diﬀerent opinions on the budget estimates for a project that is being initiated based on a new consumer privacy law. What would be a reason for this diﬀerence in opinion?

The communications management plan was not used by all stakeholders.
Organizational assets were not available to back the rationale.
Relative estimation by the team resulted in two estimates.
The use of the Monte Carlo method can result in diﬀerent estimations.

سوال 111 از 126

111. سوال

A project manager for a large project’s agile team is developing new workﬂows to meet changing business needs. As the second sprint is running, the product owner and agile team begin to receive more details that impact the scope change of running items. The agile team

requests a change in the sprint goals and sprint backlog items. What should the project manager do?

Create a parallel sprint to deliver the additional items.
Guide the agile team to add the new scope to the product backlog.
Pause the sprint to allow time to include the new items.
Moderate the expectations for sprint quality.

سوال 112 از 126

112. سوال

A key team member shared confidential information about another team member with management, a practice that is against ethical standards. During a team meeting, some of the team members requested that the key team member be removed from the team.

What should the project manager do next?

Contact the human resource (HR) department for a solution.
Speak with the key team member to clarify the situation.
Conduct a meeting with the team to deliberate on a decision.
Suspend the team member until further notice.

سوال 113 از 126

113. سوال

A project manager is tasked with managing a customer relationship management (CRM) implementation project. The project charter is approved, and the project is now in the planning phase. The project manager meets with the stakeholders several times to gather the initial requirements. However, each time they meet, the stakeholders provide additional information that is diﬀerent from what they provided earlier. The stakeholders are becoming
frustrated, and the sponsor is now unresponsive.

What should the project manager have done to avoid this situation?

Initiated requirements planning to analyze, document, and manage requirements
Applied requirements elicitation to involve engaging stakeholders consistently in the requirements process
Implemented the change request process to harness change to the stakeholders' advantage
Used progressive elaboration to enhance the scope management plan with additional details

سوال 114 از 126

114. سوال

A company is involved in a mining project. There are some external stakeholders with no knowledge of the mining industry.

How should the project manager communicate the organizational culture and project goal to these stakeholders?

Hire a company to advertise the project and company through a media outlet.
Prepare a report outlining the organizational structure and project parameters.
Take the stakeholders out informally and verbally brief them about the organization and project.
Ask a team member to directly address the information needs of the stakeholders.

سوال 115 از 126

115. سوال

An agile project is running its second of six iterations. One new team member who does not have agile experience has just joined the team. In the daily meetings, the project manager observes that the team is having problems meeting their goals.

What should the project manager do?

Provide feedback to the team and conduct a meeting to review the team rules.
Provide feedback to the team and conduct a retrospective meeting to find a root cause.
Provide feedback to the team and request agile training for the new member.
Provide feedback to the team and coach the new team member in agile methodology.

سوال 116 از 126

116. سوال

The vendor for a new IT data center project failed to follow the required cabling standards as stated in the
requirements specification. The infrastructure manager and vendor were involved in an argument about the issue. What should the project manager do to resolve and prevent additional arguments?

Monitor the interactions between the vendor and infrastructure manager going forward.
Host a meeting with the vendor and infrastructure manager to help resolve their disagreement.
Escalate the issue to the sponsor so appropriate action can be taken.
Instruct the vendor to correct the problem without additional arguments.

سوال 117 از 126

117. سوال

A project scope was developed with numerous assumptions. During the execution phase, the assumptions changed, which has jeopardized the planned business value of the project.

% What should the project manager do next?

Update the assumptions log and change log, and implement the change control process.
Report on the changed assumptions to the project sponsor and seek support to prioritize the change requests.
Inform the client that the project cannot meet the project timeline and additional costs will be incurred.
Deliver what was planned in the project management document according to the specifications.

سوال 118 از 126

118. سوال

In the middle of a project, a business unit manager who regularly interacts with the project manager’s team is promoted to a higher management position. The replacement manager is from the same unit and is somewhat familiar with the project.
After getting more information about the new manager, what is the project manager’s next step?

Contact the previous business unit manager to learn more about the new manager.
Update the stakeholder register and the stakeholder engagement plan to include the new manager.
Send the new manager a copy of the project charter to ensure the project objectives are understood.
Schedule a meeting with the new manager to discuss the business analysis team's plans.

سوال 119 از 126

119. سوال

During a sprint planning meeting, a stakeholder is told that their requirement is in progress and on track for the final product to be ready in the next two sprints. The stakeholder is very satisfied with the timeline and gives their full support to the agile team. After the meeting, the project sponsor calls the project manager about a large
requirement they want the team to work on right away as it has significant business value. What should the project manager do?

Call the stakeholder to tell them that the final product schedule must be extended due to this last minute, urgent request.
Perform an impact analysis and share the overall schedule impact before deciding on a new priority.
Reject the new requirement from the sponsor as this is going to impact the delivery of the stakeholder's final product.
Ask the product owner to prioritize the new request from the sponsor and ask the team to work on it immediately.

سوال 120 از 126

120. سوال

A project manager is assigned to a new project. Many of the project deliverables need to be outsourced. What should the project manager use to document the project deliverables?

Service level agreement (SLA)
Statement of work (SOW)
Scope management plan
Memorandum of understanding (MOU)

سوال 121 از 126

121. سوال

A project manager is leading a council’s project that aims to ensure full compliance with health, ecological, and environmental standards.

At the same time, the project’s goal is to remain fully adherent to the council’s values, policies, and procedures. How should the project manager ensure project success?

Enforce the project manager's authority over the contracting partner delivering to the council. by
Engage a third-party consulting firm to oversee the project's implementation.
Develop the necessary implementation plan and ask the partners to adjust their plans to meet the project manager's objectives.
Meet with the stakeholders regularly to share project objectives and mutually agree on common goals and plans.

سوال 122 از 126

122. سوال

A project in aerospace design has run into a substantial technical issue, and the project team is uncertain on how to proceed. With whom should the project manager call a meeting to discuss the issue?

Project stakeholders and the team
External subject matter experts (SMEs) and the team
Project sponsor and the team
Project sponsor and the external SMEs

سوال 123 از 126

123. سوال

A project is successfully delivering its product outcomes, and the customer satisfaction rating is high. However, during an internal audit, it is discovered that certain essential process documents and approvals are missing, and the project is evaluated as being noncompliant.

What should the project manager do next?

Review the latest project management standards with the project management office (PMO) and make changes to the quality management plan.
Perform quality assurance to review the processes against the quality management plan and identify gaps.
Review and update the project document repository with the missing documents and approvals.
Change the quality management processes to align with the project objective.

سوال 124 از 126

124. سوال

An organization has recently decided to switch from a predictive to an agile delivery approach. The one ongoing project will still be led by a project manager. The agile teams for that project have not produced any documentation.

What should the project manager of the ongoing project do?

Submit new user stories to the product owner in order to put documentation in the product backlog.
Introduce a document management tool to support the agile teams in preparing the documentation.
Check with the agile teams to see if the project manager's understanding of the Agile Manifesto is correct.
Add an additional team member to take up the role of scribe for the required documentation.

سوال 125 از 126

125. سوال

A project manager receives a call from the customer’s account manager requesting support for a critical
operational issue. Although the issue is unrelated to the project, the customer believes that one of the project team members has the technical expertise to recommend a solution.

What should the project manager do first?

Organize a conference call with the internal expert and the client to estimate the amount of eﬀort required to fix it.
Decline the request politely since the issue, although critical, is not the responsibility of the project team.
Allocate a task to the team member as a high priority and inform the customer that the issue will be resolved the next day.
Inform the customer that they should contact the sales manager and submit a formal request for a quote.

سوال 126 از 126

126. سوال

A project leader of an agile team realizes that one team member is unmotivated, which is aﬀecting the whole team. What should the project leader do to improve the situation?

Invest in developing the team's emotional intelligence.
Ask the unmotivated team member to take a short leave.
Reduce the number of daily and retrospective meetings.
Send the unmotivated team member to another team.

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76. سوال

77. سوال

78. سوال